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Unit Manager, Service Management

Unit Manager, Service Management
Company:

Government Communications Security Bureau


Details of the offer

Our work is secret, but the reason for our success isn\'t. It\'s our people. And we\'re just like you. We\'re ordinary people. But together, we\'re doing extraordinary things to protect New Zealand and New Zealanders.
While we\'re ordinary people, we\'re not all the same. We welcome diversity, in all its forms, in fact we consider it a strength.
Join us and become part of a Community where your skills, experiences and ideas are valued and you\'re encouraged to be curious, to share your ideas and of course, have fun along the way.
If you\'re up for the challenge, become Beyond Ordinary with us.
Our Technology Directorate delivers technology for GCSB, NZSIS and the wider security and intelligence sector. Our purpose is to ensure that mission requirements are met today and in the future - realising positive outcomes for New Zealand.
As Unit Manager, Service Management you will have a critical role in ensuring the right ICT tools and services are available to the GCSB, NZSIS and the wider intelligence sector when needed. The role includes responsibility for the effective delivery of ITIL aligned customer services, desktop support services and commercial management.
As a technology leader you will be adept at people leadership, commercial management and developing and implementing service delivery excellence. You will bring experience in:
Leading and motivating high performing teams to provide technology services to geographically dispersed and complex organisations
Providing operational resolution management support in large and complex organisations
Implementing major IT and business change projects
You will join a technology-centric team who collectively do amazing things with information technology. Take this opportunity to apply your expertise and ingenuity to a wide range of stimulating subject areas, as you help us meet complicated technical challenges and deliver services that realise measurable benefits for the NZ Intelligence Community.
We want our people to succeed, whatever success looks like for them. Join us and we\'ll give you significant professional development opportunities aimed at taking your career in the direction you want it to go. You won\'t stand still with us as we\'re committed to ongoing learning and continuous improvement. We\'re also committed to your wellbeing. We want our people to be the best they can be, both at work and at home. We offer our people comprehensive benefits, access to staff networking groups, flexible working and great work-life balance.
If you want to love coming to work each day, let us help you become Beyond Ordinary .
To be eligible for employment within the NZIC you must have been a NZ citizen for at least 10 years. Alternatively you must hold a current NZ Residency Class Visa and ideally have been a citizen of UK, USA, Canada or Australia for at least 10 years.
You must be able to obtain and maintain a Top Secret Special (TSS) security clearance. Ordinarily to obtain this level of clearance candidates must have a 15 year checkable background in countries where meaningful and reliable checks can be undertaken. Where requisite checks are unable to be made, the candidate application may not be able to be progressed.
Use this online tool to self-check your eligibility for a TSS security clearance. Please note that this tool is not part of the formal security clearance process: http://www.protectivesecurity.govt.nz/eligibility-tool
The NZIC treats all applications for employment in the strictest confidence and we ask that you maintain a similar level of confidentiality. You are expected to exercise discretion during the recruitment process and throughout your career.
Job Details
Reference #
3260
Location(s)
Wellington
Salary
Band K $132,005 (80%) - $198,007 (120%)
Midpoint of the salary range (100%) reflects full competence in the role
Closes on
07 Jul 2021 23:55
Work type(s)
Permanent full-time
Job level(s)
Management
Expertise
Management, Information Technology


Source: Myjob

Job Function:

Requirements


Knowledges:
Unit Manager, Service Management
Company:

Government Communications Security Bureau


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