Support Specialist (M/F/D) New Zealand

Support Specialist (M/F/D) New Zealand
Company:

Eplass


Details of the offer

Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for. What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.

Location: Auckland
Department: Services
Contract: PermanentWhat your day will look likeRAMMAsset Management software - first and second level supportCEMARsoftware - first level supportDeveloping a sound working knowledge of the software solution suiteAssisting clients in troubleshooting problems, diagnosing issues, identifying sources of the problem and offering solutionsRecommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and proceduresCommunicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activitiesAssisting in troubleshooting, diagnosing, testing and resolving system problems and issuesWhere practical, testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specificationWhat you need to fulfill the roleExperience in RAMM Asset Management software beneficialExperience as a Technical Support Engineer or similar roleGood knowledge of Microsoft Office products – Excel, OutlookKnowledge of relational databases importantGood knowledge of SQL scripts/queries preferred.Experience diagnosing problems with software products and web-based applications.Ability to work under pressure.Motivated to learn new skills and technologies.Good time-management skillsGreat interpersonal and communication skillsWhat we offerLunch 'n' LearnSessionsIWomen's NetworkILGBTQIA+ NetworkICoffeeChat RouletteIThinkproject AcademyISocial EventsIVolunteering ActivitiesIOpen Forum with Leadership Team (Tp Café)IHybrid workingIUnlimited learning

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.Your contact:Minette Tshibangu| T +49 89 930 839-419
Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.

Working at thinkproject.com - Make your intelligence anasset.

#J-18808-Ljbffr


Source: Jobleads

Requirements

Support Specialist (M/F/D) New Zealand
Company:

Eplass


Lead Senior Web Developer (Canada, New Zealand)

Job description We are seeking a talented Senior Web Developer to join our team at Matomo. You will be involved with the maintenance and improvement of a lar...


From Innocraft - Auckland

Published a month ago

Service Desk Analyst - Auckland

Due to an internal promotion, we have a rare entry-level opportunity to join our IT team at MediaWorks! We are on the lookout for an individual with a stando...


From Mediaworks - Auckland

Published a month ago

Senior Software Developer

Our client is a world-class engineering and logistics business. As a Senior Software Developer you will utilise your expertise in Microsoft platform technolo...


From Robert Walters New Zealand - Auckland

Published a month ago

Data Engineering Manager (12-Month Fixed Term Contract)

We're not just another workplace we're a team of like-minded people striving to make a realdifference to the lives of as many Kiwis as we can. Trust is what ...


From Aa Insurance Limited - Auckland

Published a month ago

Built at: 2024-05-09T02:34:21.435Z