Together, we can make a real difference. We're not just another workplace, we're a team of like-minded people striving to make a real difference to the lives of as many Kiwis as we can. Trust is what makes us who we are. We're passionate and committed to doing the right thing and caring for each other and our customers. We work together to support our people and communities when they need us most, and that includes you. We know you're brimming with potential and so are we. Let's continue our journey together. What you'll be doing:Share the excitement that our customers have when calling us to take out insurance on a new house, car or contents. You will create an exceptional experience by providing the best solutions to our prospective and existing customers.We call the role a Sales Representative, but we are not your typical sales team. We don't just advise on new insurance policies; we deliver our purpose to care, help and get things sorted for our customers. Our skilled team does this by proactively assessing customer needs, providing personalised financial advice and solutions to help them make informed decisions about their insurances. A typical week:Primarily taking inbound calls from customers looking for a quote, some advice, and the certainty we will be protecting their treasured items.Taking a genuine interest and care with every customer and delivering exceptional serviceProactively assessing customer needs and finding the best insurance solution for themBeing a collaborative, engaging and actively involved team player. You will have team meetings, one-on-one coaching plus learning and development time.This full-time role will see you in our beautiful Auckland head office based in Sale Street in the CBD. There are opportunities aftermonths to apply to work from home depending on your performance.Training starts on Fridayth Apriland is full-time, Monday to Friday,.am to.pm for the duration ofweeks. Training is virtual. After training you can expect the following roster:A rotating roster,?working.hour shifts totalling.hours a week betweenam -pm on weekdays, andam -pm on weekends. On average you will work one weekend day per month. Twice a year you will be given aweek roster of Thursday - Sunday shifts. Your rosters are given at leasweeks in advance to give you certainty.You must be available to start on Fridayth April. A bit about you:You will be a "people's person" who is curious and loves having genuine conversations. You will enjoy the fulfilment of helping others, sharing your knowledge and guiding customers on the best plan for them. You will have strong communications skills and the ability to tailor your approach to fit the needs of each customer. You will need some proven experience in customer service and be able to share examples of how you have gone the extra mile for your customers in whatever industry that is. As a keen learner you will not be shy to take onweeks of training on financial legislation and systems all with the support of other new learners and exceptional facilitators. Why you'll love working with us: We have an inclusive and supportive environment and believe every voice matters. We believe in investing in our people and creating an inclusive space that provides opportunities for all. With a great starting salary of $ we take our annual salary reviews, bonus schemes and personal development seriously. We're committed to making our people's wellbeing a top priority, with benefits such as a $annual wellbeing allowance, and flexible working. We offer great discounts on our products and retail partners, like up to% off our car, home, and contents Insurance, as well as a generous $refer a friend bonus. Our culture and care for our people can be seen in our outstanding engagement and tenure. We believe the most important investment we can make is in you. Do you think you have the passion, collaboration, imagination, and values that match our own? Apply & upload your resume today.
