Remote Web Chat Specialist

Job Description:

Anixter International is seeking a Remote Web Chat Specialist to join our team in Tauranga, Bay Of Plenty, NZ. This part-time entry-level position does not require any previous experience, making it a great opportunity for individuals looking to kickstart their career in the tech industry.

Responsibilities:1. Provide exceptional customer service through web chat support to assist customers with inquiries, issues, and troubleshooting.2. Monitor and respond to incoming chat queries in a timely and professional manner.3. Utilize various tools and resources to efficiently resolve customer issues and provide accurate information.4. Collaborate with other team members to ensure consistent support and a positive customer experience.5. Maintain thorough and accurate records of customer interactions and transactions.6. Stay up-to-date on product knowledge and company policies to provide accurate information to customers.7. Adhere to company guidelines and procedures to ensure quality and consistency in support services.

Requirements:1. Independent and hardworking personality traits.2. Strong leadership and communication skills.3. Ability to work effectively in a remote setting.4. Basic understanding of web chat platforms and customer service practices.5. Comfortable working with technology and troubleshooting technical issues.6. Excellent attention to detail and organizational skills.7. Ability to multitask and prioritize responsibilities.8. Must be legally authorized to work in New Zealand.

Benefits:1. Relocation allowance for remote workers.2. Free food provided during working hours.3. Visa sponsorship for eligible candidates.

Working Environment:At Anixter International, we strive for a harmonious workplace where collaboration and respect prevail. Our team values diversity and inclusion, creating a supportive and inclusive environment for all employees.

Deadline to Apply:May 23, 2024

Equal Opportunity Statement:Anixter International is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We value diversity and encourage all qualified candidates to apply for our positions.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.