Remote Account Support Specialist

As a Remote Account Support Specialist at Citizens Financial Group, located in Tauranga, Bay Of Plenty, NZ, you will play a crucial role in providing exceptional customer service and support to our clients. This part-time entry-level position requires 0 years of experience, making it an excellent opportunity for individuals looking to start their career in the financial industry.

Responsibilities:- Provide account support to clients through various communication channels, including phone, email, and chat- Assist clients with inquiries, issue resolution, and account maintenance- Collaborate with internal teams to ensure a seamless customer experience- Manage and prioritize multiple tasks to meet service level agreements- Document customer interactions and maintain accurate records in the company's database- Identify opportunities for process improvement and contribute to ongoing training and development initiatives

Requirements:- Dedicated and resourceful attitude towards problem-solving- Strong planning and organizational skills- Team player with excellent communication abilities- Ability to adapt to new technologies and processes quickly- Proficient in Microsoft Office applications- Bachelor's degree in a related field preferred

Benefits:- Company-provided equipment for remote work- Gym membership reimbursement- Life insurance coverage

Working Environment:Citizens Financial Group is dedicated to understanding and exceeding customer expectations. As a Remote Account Support Specialist, you will be part of a collaborative and supportive team that values your contributions and growth.

Deadline to Apply:May 23, 2024

Equal Opportunity Statement:Citizens Financial Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing an environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.