This job offer is not available in your country.Key Roles and Responsibilities :Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary checks, apply monitoring tools and respond to alertsIdentify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detailAssist in analyzing, assigning, and escalating support callsInvestigate third line support calls assigned and identify the root cause of incidents and problemsReport and escalate issues to 3rd party vendors if necessaryProvide onsite technical support to clients and provide field engineering services to clientsConduct a monthly random review of incidents and service requests, analyze and recommend improvement in qualityProvide continuous feedback to clients and affected parties and update all systems and / or portals as prescribed by NTTProactively identify opportunities for work optimization including opportunities for automation of workKnowledge, Skills, and Attributes :Ability to communicate and work across different cultures and social groupsAbility to plan activities and projects well in advance, and takes into account possible changing circumstancesAbility to maintain a positive outlook at workAbility to work well in a pressurized environmentAbility to work hard and put in longer hours when it is necessaryAbility to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interruptingAbility to adapt to changing circumstancesAbility to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journeyAcademic QualificationsAdvanced diploma, degree, or relevant qualification in IT / Computing (or demonstrated equivalent work experience)Required Experience :Demonstrated work experienceDemonstrated experience required in Engineering function within a medium to large ICT organizationDemonstrated experience of Managed ServicesDemonstrated working knowledge of ITIL processesDemonstrated experience working with vendors and / or 3rd partiesWhat will make you a good fit for the role?Equal Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected categoryThe MS Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. The MS Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching Provides support to customer users where the product is highly technical or sophisticated in nature.Mo tenei turana mahi. About the role The Technical Services group is responsible for improving Ko wai koe. About you To be a successful Technical Accounting Specialist at ACC you will have a demonstratedBrunswick (Canada)What You'll Get to Do. Design, implement, unit test, and support Windows and or Linux the hardware engineering team on new embedded product designs. Install, boot, and test Windows and Linux Science, Electrical Engineering or a related field. Windows Kernel and or Driver programming experience. Linux targeting various microcontroller architectures (ARM, 8051, other). Ability to clearly capture complex technical concepts in writing for both technical and general audiences. Strong analytical and problem solvingdeployment tools like SCCM) Basic knowledge of SOE and group policies Printer support Good knowledge of MS service and people skills Field experience supporting a variety of technologies and services Advanced technical Certification Microsoft Certified IT Professional (MCITP) certification in the desktop area Microsoft Office SpecialistTo be successful in this role your skills will include Must Haves Solid hands on experience with Linux Experience conducting load and performance testing & tuning Be able to communicate technical information to non technical people in a clear and concise manner.Contribute to transforming the future of health in this Cloud Technical Specialist roleDrive and influence and we've got an opportunity for you to be part of it Te whiwhinga mahi. The Opportunity As a Cloud Technical Specialist , you will be responsible for maintenance and improvements to our Snowflake Cloud Data Pipelineself driven and creative individual who can showcase Red Hat's portfolio to Operations, Developers, and Technical What you will do Gain an in depth understanding of our customers' business goals, technical objectives sections of RFIs, RFPs and RFQs.Coordinate the technical efforts of other Red Hat resources like Product support of enterprise accounts.Integration, development, or administration experience with UNIX and Linux provider of enterprise software solutions, using a community powered approach to deliver high performing LinuxWe are on the hunt for a billing, revenue and credit specialist , to join an amazing organisation in a excellent computer and systems knowledge across billing systems, ERP systems (SAP ideally), and of course, MS Excel and the entire MS Office suite of products.You'll have a proven ability to provide strong technical mentorship, guiding engineers to upskill and Working closely with the Product Manager and Team Lead, you'll contribute your technical expertise and You'll be a strong advocate for the customer while contributing to the technical direction and roadmap mindset and help improve our services by identifying gaps, promoting capability growth, discovering technical Linux , Docker, Kubernetes, IaC, CICD tools.The ability to help structure work to make optimal use of#J-18808-Ljbffr
