Freight Investigator | 6 months contract | Auckland Operations Centre * $27.66 per hour paid fortnightly * Monday to Friday: 09:30 to 18:00 * Location: East Tamaki We focus on delivery - both internally and externally and we are committed to challenging people to grow and achieve, and support them to do that. We are now seeking an outstanding Freight Investigator to support the Auckland Operations Centre based at 23 Underwood Street, East Tamaki. Critical competencies needed as a Freight Investigator are in the areas of priority setting, an inquisitive mind, action orientation, customer and results focus with continuous improvement and peer relationships. The ideal candidate will need to be available to work? Monday to Friday 09.30 - 18:00. Along with these, it is expected the successful applicant will have experience in the following areas: * Phone based customer service role * Administrative experience * Microsoft Office experience along with fast and accurate keyboard skills. * Excellent communication and interpersonal skills (written and verbal) * Exceptional customer service skills with strong negotiation and solutions resolution * Planning and organisational skills, especially when it comes to managing multiple tasks and deadlines * The ability to think outside the square and the motivation to go the extra mile - Delivering More! Your opportunity starts right here. For more information about careers at New Zealand Post visit jobs.nzpost.co.nz. All external applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will also be subject to a security and credit check and may be required to undertake a drug test. There's something really special about being part of the team here at NZ Post – Tukurau Aotearoa, who we are and what we stand for is grounded in our values. We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.