Dispatch Coordinator

We're looking for a candidate to fill this position in an exciting company.

Dispatch faults received from client to our field based fault men and women
Resolve problems by understanding the business and providing answers or alternative solutions
Respond to internal and external email requests
Compliance with zero harm policies and procedures
Maintain the integrity of power systems through timely and accurate data entry
Process orders, forms and applications
And much more!

Minimum 2 years' customer service experience, preferably in a call centre
Excellent oral and written communication skills
Time management and organisational skills
Problem solving ability and ability to remain calm under pressure
A strong customer focus
Great attention to detail
Sound computer and keyboard skills
Experience within the electrical industry an advantage (but not a requirement)