Customer Service Representative

Our client is a leading provider of comprehensive, state-of-the-art genetic information and support services for sheep and beef farmers. Their DNA-marker technologies assist in the management of breeding programs, along with facilitating identification of genetically superior animals for more informed decision making and enhanced genetic gain. They are now seeking a Customer Service representative to cover a 12-month period of maternity leave cover. The start date would be the 1st of May for 1-month cross over training. This would be a perfect role for an agricultural or genetic graduate who is looking for an insight into opportunities within the sheep and beef industry, someone between current roles or at a career cross road. It is a sole charge position as part of the customer service in the genetics team. Hours of work: 8am to 4pm Rate: $28 per hour + 8% holiday pay Responsibilities include: Answering all customer queries through phone and email Sample data entry and package samples for submission to the laboratory in a timely manner Handling a variety of Sheep & Cattle samples Liaising with the Genetics Field Force on the support and delivery of Genetics products Accounts payable/receivables support Promote positive customer service and coming resolutions effectively to achieve the best possible outcome.   To be considered for the position: Accurate and proficient data entry skills A working knowledge of New Zealand cattle/sheep industries (preferred but not essential) Intermediate Microsoft suite Excellent communication, organizational and time management skills Excellent problem-solving skills and able to use initiative   If this position is interest to you, please send your resume to