Highly valued position working alongside a passionate team who want to make a differencePivotal customer service role supporting the GM and Sales TeamCompany with high values and ethics and a genuine reputation for excellence Highly valued position working alongside a passionate team who want to make a differencePivotal customer service role supporting the GM and Sales TeamCompany with high values and ethics and a genuine reputation for excellenceAbout the Role:
Our client is a well-respected NZ owned business, who have been enhancing the quality of people's lives for over 35 years. They have developed trusted partnerships across multiple markets, including Public and Private Hospitals, Aged Care and Community Care.
This is a newly created opportunity for a confident, energetic person, who has excellent communication, administration and ERP/CRM skills and a problem solving mindset. This is a busy role, where you will be actively participating in Internal Sales Team functions, including sales administration, handling inbound and outbound calls, servicing new and existing customers, responding to customer product enquiries, database maintenance and overall management of customer expectations. In addition, you will be supporting the General Manager with managing day to day systems and procedures, to ensure the most efficient processes are being utilised to meet client outcomes and company KPI's.
What's great about this role: Busy, challenging role with lots of varietyCareer growth and development opportunitiesBe part of a dynamic, team-oriented, productive workforceHigh successful business with an excellent cultureDuties: Become the Master of processes and systems to ensure day to day operations are working seamlessly and efficientlyInvestigate internal system issues and make recommendations for improvementsAction customer requests and enquiries over the phone and via emailProvide problem solving solutions to customersManage relationships with an existing network of customersEnsure all relevant product/order details are entered into the ERP systemHandle inbound calls from customers and account managers and make relevant outbound calls as requiredSkills and Experience: High level of Computer literacy including MS Office, CRM & ERP systemsDemonstrated internal sales & customer support experienceExcellent communication skills, both written and verbalA passion for working with people and making a differenceSelf-motivated, enthusiastic "can-do" attitudeProfessional manner and the ability to utilise your initiativeTime management & excellent organizational skillsMust have full NZ working rights Must be willing to undertake a pre-employment drug testHow to apply
All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today! Please note only candidates that meet our client's selection criteria will be contacted.
JOB ID: LB12778/1.0 Pivotal role within the Internal Sales Team. Busy & varied role requiring strong Customer Service, Administration and ERP skills. Great Team & Culture
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