Customer Service Officer - Work From Home

CBS is seeking a Customer Service Officer to join our team in Tauranga, Bay Of Plenty, NZ. This is a full-time remote position at the Associate Level, requiring a minimum of 4 years of experience in customer service roles.

As a Customer Service Officer, your primary responsibility will be to provide exceptional customer support and assistance through various channels, including phone, email, and chat. You will be responsible for resolving customer inquiries, issues, and complaints in a timely and professional manner. Additionally, you will be expected to maintain accurate records of customer interactions and transactions, as well as follow company policies and procedures.

The ideal candidate for this role will be adaptable and independent, able to work effectively in a remote environment without direct supervision. Strong leadership and cooperation skills are also essential in order to interact effectively with other team members and departments.

In addition to a competitive salary, CBS offers a range of benefits to our employees, including free food, Paid Time Off (PTO), and Visa sponsorship opportunities. We also foster a working environment that encourages calculated risk-taking to drive innovation and progress.

The deadline to apply for this position is April 11, 2024. We are an equal opportunity employer and welcome applications from candidates of all backgrounds.

If you are a customer service professional with a passion for excellence and a commitment to delivering outstanding service, we encourage you to apply for the Customer Service Officer position at CBS today.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.