Customer Experience Project Manager

We're looking for a candidate to this position in an exciting company.

This role will lead projects through from concept to operational handover. The Project Manager will be responsible for the planning, scoping, scheduling of activities and delivery of key outputs to achieve the project outcomes. Balancing the high standard of work, innovation and speed to execution will be key to the Project Manager's success.
The Project Manager will work across a global team, various business units and functional areas involving both technical and non-technical initiatives. You'll be impactful with a huge passion for customer service, dedication to enable teams to deliver on the best customer outcomes possible, and a focus on delivering initiatives which create an inspired work environment for our global support team.

Strong communication and presentation skills
Strong analytical skills
Customer obsession to unlock better outcomes
High level of initiative and ability to self-manage
Ability to work efficiently within agreed timeframes
Demonstrated experience leading and delivering multiple projects
Project leadership experience across multiple teams and stakeholders
Background in Customer service/support environment (an advantage but not essential)