Web Chat Officer - Remote Work

Job Description:Health Net is seeking a dynamic and motivated individual to join our team as a Web Chat Officer. This position will be remote, allowing for flexibility and work-life balance. As a Web Chat Officer, you will be responsible for engaging with customers through live web chats to provide support, answer inquiries, and promote Health Net's products and services. Responsibilities:1. Engage with customers through web chat to provide information and assistance2. Respond to customer inquiries in a timely and professional manner3. Promote Health Net's products and services to customers4. Collect and document customer information accurately5. Collaborate with team members to ensure a seamless customer experience6. Meet and exceed performance goals and targets7. Stay up-to-date on Health Net's products and services to provide accurate information to customers Requirements:1. Bachelor's degree or equivalent work experience2. 2+ years of experience in customer service or sales3. Energetic and confident personality4. Strong persuasion and decision-making skills5. Excellent written communication skills6. Ability to multitask and prioritize in a fast-paced environment7. Proficiency in computer software and web chat platforms8. Flexibility to work evenings and weekends as needed Benefits:1. Dental insurance2. Employee discounts3. Profit sharing Working Environment:At Health Net, we value a culture that embraces change and responds resiliently. Our team members are encouraged to innovate, collaborate, and grow in a supportive and dynamic environment. Deadline to Apply:May 11, 2024 Equal Opportunity Statement:Health Net is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.