UX Writer * Part-Time Job Share Opportunity (Mon, Tue, Wed) * Use your writing expertise to deliver great user experience to our digital channels * Based in Parnell, Auckland NZ Post has a rich history and a bright future as we transform and disrupt our industry to be NZ's #1 delivery partner for e-commerce. Our talented in-house Digital team design, develop and continuously improve digital products and services for our customers. It's an exciting time to join us and be part of the team creating best in class responsive websites, apps and digital retail interfaces. Korero mo te turanga - About the role This is a part time job share opportunity, working alongside another part time writer. Ideally, your working days would be Mon/Tue/Wed but we are open to alternatives. As the UX Writer, you will deliver great user experiences to our digital channels, providing writing expertise to support updates to our content and help optimise our marketing campaigns to be more customer centric. As part of a creative, motivated and talented team, you will help craft new digital experiences to enable NZ Post to deliver what people care about. Using your outstanding writing skills and talent for making complex information clear for users. You'll drive a vision for product content, ensuring tactical execution to drive cohesive product narratives across all digital touch points within the product. More than an advocate for our customers - you will have a vision for what truly great experiences can be and you will want to create the future of digital. Mou - About you Key to your success in this role is your extensive experience in qualitative and quantitative research methods, along with proven experience in usability studies, interviewing and ethnographic observation. Your superior analytical skills and deep understanding of behavioural analysis and statistical concepts will allow you to perform key research while your strong communication and interpersonal skills will allow you to relay complex information in a simple, clear, and concise manner and collaborate with cross-functional personnel. You will also be involved in regular presentations of visually and verbally engaging content, so you'll possess a proficiency in online user testing tools, wireframing software and software that aids in the delivery of high-quality presentations He Aha Te Pai - What you'll love about us! You'll have the opportunity to work with like-minded, talented and creative people in an Agile/Scrum environment with a shared passion for creating memorable digital experiences. Alongside the opportunity to work with a team passionate about delivering, our permanent employees enjoy a wide variety of benefits including: * Access to discounted health insurance plans for you and your family * Special rates on fantastic holiday home accommodation around New Zealand * Retail shopping discounts with our partners * An Employee Assistance programme to support you when you need it * Plus more!! Hiahia? - Interested? Come and join the whanau! Bring your passion for creating great customer experiences to the team at NZ Post. If this sounds like your next career move, apply today, or to find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Michele Christie (Talent Acquisition Specialist) on 022 087 5195 Applications for this position close on 31 March 2024 Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so?don't?delay and make sure you apply as soon as possible.? All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test. If you're interested in a role, please apply directly through our online portal. Our team of experienced in-house recruiters is the glue between our business and finding the right person for the role and we therefore won't consider candidates through agencies (unless previously arranged). There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
