JOB DESCRIPTION We are looking for a Transport Operator to join our thriving Road Logistics Department!Your Role
Do you thrive in a fast paced environment; juggling competing priorities and seeing positive results? Then read on! We have had a vacancy open up for an operator to coordinate the timely dispatch of freight out to our clients following correct completion of paperwork and checks. This position is based within a team of 8, reporting to the Transport Supervisor.Your Responsibilities
Yourtasks and responsibilities;
Timely completion of transport dispatch and cartage documents
Prompt response to all customer queries that are delivery and transport related
To maintain accurate and timely records and data within the Systems to enable effect and efficient reporting
Accurate monitoring of consignment movements and follow up
Customer service – ensure ongoing and consistent customer service satisfaction and communicating customer feedback to the team as and when required
Maintaining excellent relationships with other internal departments and service providers.
Your Skills and Experiences
Yourskills and experience;
An interest in freight forwarding and dispatch/transport, some experience in this area is preferred but not essential
Proven experience dealing with customers
Successful history juggling competing priorities and meeting multiple tight deadlines
An enthusiastic ‘can do’ attitude and willingness to learn
High attention to detail, strong verbal communication skills and a good understanding of operating procedures
Experience in Customer Service in a fast-paced environment
Effective time management with the ability to meet strict deadlines, to prioritise and problem solve
You will be comfortable inpicking up new computer systems and like working in a team environment. Yourcan-do and positive attitude will enable you to build successful relationshipswith not only your team, but external regulatory bodies and suppliers.
You willbe keen to learn and pick up new skills and have a genuine interest indeveloping a career in the freight forwarding industry.
This is a full time, permanent position. You must be flexible with start and finish times.
About Kuehne + Nagel
With over 78,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies.
As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.
