This job offer is not available in your country.What you'll be doingThe Operational area in which you are deployed could involve working in a telephony environment, administration-based environment, or a mix of both.As a Specialist Multi Skilled consultant you will be responsible for undertaking a range of Specialist and complex tasks supporting members in times of need (, financial hardship, bereavement, dissatisfaction, members who are a victim of Fraud & vulnerable members who need Specialist Support).We'll give you all the training you need to set you up for a successful journey. The role will be agile, and you will be required to provide a high level of support wherever needed, undertaking different responsibilities dependent on the need of our members and business priorities.About you Ideally you will have experience of working in a financial services background, or already within a customer service environment, but if you are not and you're looking for a change in career where you can make a real difference in people's lives, then this opportunity is for you.We'll give you all the training you need to set you up for a successful journey with us in this highly rewarding role. You'll need to be flexible and agile but what's important is that you want to get things right for our members and leave them smiling.And we're not just looking for your experience and skills. We're also interested in who you are as a person. Why? Because our members are made up of so many different kinds of people and we want our employees to be just as diverse You'll need to have or be able to : Passion for doing the right thing for our members and achieving the right outcome.Experience of and the ability to analyse and interpret information and data to reach a conclusion.The ability to multitask through good planning and the organisational skills to manage and own multiple competing priorities and deliverables.Demonstrable attention to detail and accuracy for both numerical and written material, including data and insight.Collaborate with different business areas and colleagues.Be resilient to change and have the ability to learn new processes at pace.Commitment and a willingness to learn.Good listening skills and empathyExperience working within a fast-paced environment.You will be expected to have a high level of technical understanding and ensure your IT equipment is set up correctly, with the support of our IT Department and you will be responsible & accountable for keeping our members data safe and secure at all times.You must have access to a dedicated work space free from all distractions. You must have access to a private, stable and ideally super-fast broadband connection.Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually.So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance. The extras you'll get There are all sorts of employee benefits available at Nationwide, including : A personal pension if you put in % of your salary, we'll top up by a further %Up to days of paid volunteering a yearLife assurance worth x your salaryA great selection of additional benefits through our salary sacrifice schemeGympass Access to a range of free and paid options for health and wellness.Access to an annual performance related bonusAccess to training to help you develop and progress your career days holiday, pro rataWhat makes us different Nationwide is the world's largest building society.With over million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank.As a building society, we're owned by our members that's our customers who have their current account, mortgage or savings with us.It means we can do things differently to deliver our Purpose Banking but fairer, more rewarding, and for the good of society.When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match.You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank.They can choose a modern mutual instead.Consultant Physician Masterton, New Zealand Reference. 6503123 The Wairarapa region offers a fantastic Orthopaedics, Urology, Endoscopy, Gynaecology, and Obstetrics, as well as Ophthalmic and ENT.We are seeking a specialist The opportunity to develop a more specialist interest in a sub speciality of General Medicine would be opportunities.For further information please contact Leeann Campbell, People & Capbaility Recruitment SpecialistWe are looking for a motivated and enthusiastic Occupational Therapist to join our multi disciplinary settingCompetent in communicating with a wide range of people, leading meetings and documenting outcomes and plans. Skilled#J-18808-Ljbffr
