Remote Web Chat Specialist

Job Description: We are seeking a motivated and energetic Remote Web Chat Specialist to join our team at Gallagher Group in Hamilton, Waikato, NZ. As an Entry Level position, this part-time role requires at least 1 year of experience in customer service or a related field. The ideal candidate will possess strong teamwork and persuasion skills, as well as the ability to work effectively in a remote setting. Responsibilities:1. Respond to customer inquiries and provide support via web chat in a timely and professional manner.2. Assist customers with product information, troubleshooting, and order processing.3. Utilize persuasive communication techniques to encourage sales and promote customer loyalty.4. Document customer interactions and feedback to improve service quality.5. Collaborate with team members to meet performance goals and ensure customer satisfaction.6. Stay up-to-date on product knowledge and company policies to provide accurate information to customers. Requirements:1. 1 year of experience in customer service or a related field.2. Excellent written and verbal communication skills.3. Ability to multitask and prioritize workload in a fast-paced environment.4. Proficiency in using web chat platforms and CRM systems.5. Strong teamwork and persuasion skills.6. Motivated and energetic personality traits. Benefits:1. Visa sponsorship for eligible candidates.2. Gym membership for employee wellness.3. Paid Time Off (PTO) for work-life balance. Working Environment:At Gallagher Group, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration in our dynamic work environment. Equal Opportunity Statement:Gallagher Group is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment. Deadline to apply: ******** We look forward to welcoming a dedicated Remote Web Chat Specialist to our team at Gallagher Group. Apply now to join our growing company!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.