Remote Customer Support Specialist

Newmont Mining is seeking a Remote Customer Support Specialist to join our team in Hamilton, Waikato, NZ. This part-time position at the Associate Level requires a minimum of 2 years of experience in customer support. We are looking for a reliable and adaptable individual with excellent problem-solving and planning skills. Responsibilities:- Provide exceptional customer support via phone, email, and chat- Resolve customer inquiries and issues in a timely and efficient manner- Collaborate with other team members to ensure a seamless customer experience- Identify opportunities for process improvements to enhance customer satisfaction- Maintain accurate records of customer interactions and transactions Requirements:- 2 years of experience in customer support or a related field- Ability to work remotely with a reliable internet connection- Excellent communication skills, both written and verbal- Strong problem-solving skills and the ability to think quickly on your feet- Proven planning and organization abilities- Bachelor's degree or equivalent work experience preferred Benefits:- Gym membership- Joining bonus- Visa sponsorship for eligible candidates Working Environment:At Newmont Mining, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe in providing equal opportunities for all employees and strive to create a supportive and inclusive work environment. Deadline to apply: March 31, 2024 Equal Opportunity Statement:Newmont Mining is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workforce and encourage individuals from all backgrounds to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.