Job Description: Seequent is seeking a Remote Account Support Specialist to join our team based in Nelson, NZ. This part-time position is ideal for individuals with at least 3 years of experience in a similar role. Responsibilities:- Provide account support to clients remotely, addressing any inquiries or issues they may have- Collaborate with the sales team to ensure client satisfaction and retention- Conduct product demonstrations and presentations to potential clients- Assist with onboarding new clients and providing training on our software offerings- Maintain accurate records of client interactions and transactions- Identify opportunities for upselling or cross-selling additional products to clients- Stay up to date on industry trends and best practices to better support clients- Collaborate with internal teams to improve processes and enhance the overall customer experience Requirements:- Bachelor's degree in a related field or equivalent work experience- Minimum of 3 years of experience in a customer support or account management role- Strong communication and interpersonal skills- Driven and confident individual who can work independently- Team player who can collaborate effectively with colleagues across departments- Excellent presentation skills- Proficiency in CRM software and Microsoft Office suite- Ability to multitask and prioritize tasks effectively- Flexible and adaptable to changing priorities and client needs Benefits:- Travel opportunities- Visa sponsorship for international candidates- Free accommodation for remote work arrangements Working Environment:At Seequent, we strive to promote equality and fairness for all employees. We believe in creating a supportive and inclusive work environment where every team member can thrive and reach their full potential. Deadline to Apply: April 26, 2024 Equal Opportunity Statement:Seequent is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. We value diversity and inclusion in our workplace and encourage individuals from all backgrounds to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
