Remote Account Support Specialist

Job Description: Molina Healthcare is seeking a Remote Account Support Specialist to join our team in Nelson, NZ. As a part-time entry-level position, this role is ideal for individuals with at least 1 year of experience in a similar role. The successful candidate will be resilient, reliable, and possess excellent strategic planning and attention to detail skills. Responsibilities:- Provide account support to clients remotely- Handle customer inquiries and resolve issues in a timely manner- Maintain accurate records of customer interactions- Collaborate with internal teams to ensure customer satisfaction- Assist in the development of account management strategies- Contribute to team meetings and training sessions- Uphold high standards of excellence in all customer interactions Requirements:- 1 year of experience in a similar role- Resilient and reliable personality traits- Strong strategic planning and attention to detail skills- Excellent communication and interpersonal skills- Ability to work independently and collaboratively in a remote environment- Proficiency in Microsoft Office and CRM software- High school diploma or equivalent Benefits:- Joining bonus for new hires- Paid sick leave- Gym membership for employee wellness Working Environment:At Molina Healthcare, we strive for excellence and uphold high standards in all endeavors. Our team is dedicated to providing exceptional support to our clients and working together towards a common goal. Deadline to Apply:April 10, 2024 Equal Opportunity Statement:Molina Healthcare is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.