Join Health New Zealand - Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.
Te whiwhinga mahi | The Opportunity Our Sector Digital Channels team are working to expand and improve the digital health landscape in Aotearoa. We are the digital transformation partners enabling modern technology solutions that improve the people and whanau experience through equitable access to varying models of care.
We are the change agent for national programmes and work with our customers and partners to enable equitable access through both digital self-service and assisted channels and to reduce pressure on the workforce through automation and integration. We are product focused and leverage modern platforms, technologies and ways of working to deliver quality, sustainable and cost-effective products and services.
We take pride in leading change that will provide equitable digital solutions for the health of Aotearoa.
Mou | About you As a Product Owner, you are the driving force behind maintaining and enhancing technology services that are revolutionizing the health sector.
Your expertise will be pivotal in defining, managing, and prioritising the product backlog, ensuring it is actionable and aligns with the product vision. You will represent the voice of the end users, identifying their needs and using this as a basis to select features for delivery and inclusion on the product roadmap. What's more, you will be collaborating with the cross functional product delivery team, defining user stories and acceptance criteria and ensure that completed features are fit for purpose.
Our team is an integral part of our 24/7 Services organisation, spread across New Zealand communities. Our tech landscape is always bustling, serving numerous users and supporting mission-critical applications, from computing and networking to telecommunications and cloud-based services. It's a dynamic and exciting environment, and together with teamwork and collaboration, we're ready to take on any challenge that comes our way.
Nga pukenga me nga wheako | Skills and experience A relevant tertiary qualification or similar experience. Proven experience as a Product Owner, Senior Business Analyst, health or outreach subject-matter expert or similar role in an Agile environment within large and complex organisations. Experience working in software development or product management. An analytical and enquiring mindset, with a willingness to ask probing questions to understand the underlying information. Preferable knowledge of product development, Salesforce or other CRM, service design, design patterns, UX and modern engineering practices, or a willingness to build knowledge with relevant health sector or outreach experience. Preferable knowledge of the health sector and health information systems and processes. Experience with product backlogs and user stories or similar processes. Experience with Agile methodologies, process, and principles. Experience managing and influencing key stakeholders' expectations across all levels of an organisation. Excellent written and oral communication skills and the ability to explain information in a way that is readily understood, with the ability to sell the product vision to stakeholders across all levels. The ability to work in complex environments and with a wide range of diverse stakeholders that are internal and external to Te Whatu Ora. The ability to coach and mentor staff and stakeholders, and to work with people at all levels within the health sector. A demonstratable understanding of working within or experience of "digital business", with new technologies and how they can enhance business productivity and customer experience. The ability to quickly assimilate new information or areas of work and come to an understanding of unfamiliar and complex concepts and environments. The ability to deliver results by influencing team members and working effectively at a fast pace with cross-functional and geographically distributed teams. A track record of innovation, proactivity, and resourcefulness; and a commitment to quality and continuous improvement. A focus on outcomes with the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change. Ka kawea e koe | You will bring: A commitment to being a good Te Tiriti partner in all your actions. This includes an understanding of the significance of and obligations under Te Tiriti o Waitangi, and the ability to apply Te Tiriti principles in a meaningful way in this role. Competency with te ao Maori, tikanga, and te reo Maori or a commitment to starting your journey and taking ownership of your learning and growth. Ko te mahi e tika ana mo te ao hurihuri nei | Work that suits today's ever-changing world Health New Zealand - Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to 'work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.
To matou whakahaere ki te tika, te rereketanga, me te whai wahi mai | Our commitment to equity, diversity and inclusion Our name, Te Whatu Ora, means 'the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.
At Health New Zealand - Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whanau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Maori and ensures greater access, experience and outcomes for those traditionally not well served by the system – Maori, Pacific and Disabled People.
To turanga i roto i Te Whatu Ora | Your place in Te Whatu Ora When you join us, you become part of transforming the health system. This is a once in a life-time change, that will touch the lives of everyone in Aotearoa, and future generations. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.
Me pehea te tuku tono | How to apply To view the position description and/or apply for the role (by submitting your cover letter and CV), please click "APPLY NOW." For tracking and reporting purposes, all applications must be submitted through our online career portal. If you have any questions about the role, please feel free to contact Bella at
