What you’ll be doing...
Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.
As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a startup environment with the resources, operational excellence, and brand recognition of an established tech giant.
Work with the Lead Product Manager, Product Marketing and UX teams to understand what a customer needs to get up and running and be successful with our product.
Work with Implementation to continuously improve processes in the implementation of Customer Experience.
Identify process and product improvements that can simplify and speed up the Implementation process.
Collaborate with UX & Development to ensure successful design and development of product improvements related to partner integrations, implementation and customer onboarding.
Write Agile-based stories that conform to best practices including acceptance criteria, positive and negative paths, etc.
Work efficiently to plan projects and continuously stay ahead of the needs of the development team
Work with stakeholders to actively and effectively plan work for Development and QA which balances urgent customer needs and strategic roadmap priorities.
Coordinate communication across teams (e.g. Product Marketing, UX and Engineering) and provide status updates on projects.
Conduct UAT for product features delivered in relation to Implementation and customer onboarding.
Partner with Product Marketing to deliver self-serve help and onboarding solutions for Enterprise (integration with Help center etc.).
Provide support to Implementation, Customer Support & App Support teams on accounts integration.
Assist with product documentation during the Go-to-Market process for new features.
Assist with other Product Management responsibilities as needed.
What we’re looking for...
You’ll need to have:
Bachelor’s degree or four or more years work experience:
Four or more years relevant work experience.
Experience as Product Owner/Business Analyst in a technical environment creating user. experiences for web-based products (Kanban/Agile experience).
Knowledge of modern web development technologies and languages.
Even better if you have:
A degree.
Attention to detail and strong organizational skills.
Excellent interpersonal, communication, presentation, and writing skills.
Experience working with cross functional teams and exposure to working with UX teams.
Experience working on projects involving system integration or with a focus on optimizing technical solution architecture.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
