Office Administrator - Full Time - Glenfield

Our company is a market leader in technology and electronic repair services for many small businesses and end users in New Zealand. An opportunity has become available for an experienced Office Administrator to join our Glenfield team. Reporting to the Operational Manager, the primary purpose of this role is to provide administrative and customer service support to the sales and service teams and provide general office management support for the branch. Your key responsibilities will include: Welcoming customers into the branch office Promptly answering incoming calls and emails Collecting and processing mail Sending electronic quotations, invoices and statements on request Organising deliveries/pick ups/onsite service for customers Handling any customer complaints and escalating them to higher management if needed Collecting, recording and banking customer payments Daily account reconciliation Maintaining a tidy office and showroom Assisting with monthly stocktakes on request Skills and experience required: At least 2-3 years of administrative experience Clear, friendly communication and interpersonal skills A high level of customer focus Excellent organisational and prioritisation skills Confident computer literacy, including intermediate proficiency with MS Office The motivation to learn new skills quickly PLEASE NOTE: You will need EXCELLENT English communication skills, both WRITTEN and VERBAL, as you will be the face of our business. We screen very strictly for this so please only apply if you meet this requirement!
This position requires working on Saturday (10am-4pm) as well as hours throughout the week.
In return, we offer a competitive salary package which includes work incentives, discounted computer purchases, ample parking, and a career development plan.
If this sounds like you, please APPLY NOW!