Motel Manager

Location:  Queenstown, New Zealand  Job Title:  Motel Manager Company : HRQT Limited Type: Full Time / Minimum 30 Hours per week Job Description:  We are seeking a motivated and experienced Motel Manager to oversee the daily operations of our motel. As the manager, you will be responsible for ensuring the smooth functioning of all aspects of the motel, including guest satisfaction, staff management, and financial performance. Motel Description:  4 Star Motel in Central Queenstown   As the Motel Manager, you will not only oversee daily operations but also have the chance to shape the guest experience, build a talented team, and drive financial success. Your dedication and commitment will be key to this role.   Responsibilities: Oversee and manage all motel operations, including front desk, housekeeping, maintenance, and security Ensure excellent customer service and guest satisfaction at all times Recruit, train, and supervise motel staff, providing guidance and support as needed Monitor and control expenses, budgeting, and financial performance of the motel Maintain high cleanliness and maintenance standards throughout the motel Handle guest inquiries, complaints, and resolve any issues promptly and professionally Implement effective marketing strategies to attract and retain guests Collaborate with the motel owner or management group to develop and execute business plans and strategies   Qualifications: Minimum 6 months experience in motel or hotel management is required Tertiary level qualification in Businesss or Management Strong leadership and interpersonal skills to effectively manage and motivate a diverse team Excellent customer service skills with the ability to handle guest concerns and complaints Solid organizational and time management abilities to prioritize tasks and meet deadlines Proficient in computer systems and hotel management software Strong problem-solving skills and the ability to think quickly on your feet Flexibility to work in a dynamic and fast-paced environment A high level of integrity and professionalism Application Instructions:  To apply for this position, please submit your resume, cover letter, and any other relevant documents. In your cover letter, please highlight your relevant experience and explain why you would be a great fit for this role. We thank all applicants for their interest.