Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper. This is an engaging & rewarding role with plenty of opportunity to ako (learn). If you can imagine a better future, let's find a way!
Protective Services sit within the wider Enterprise Protection unit under Operational Excellence. Protective Services respond to all physical security events and threat management from customer aggression through to robbery. We look after the physical security architecture in all BNZ sites.
This is a newly created role within BNZ so you have the opportunity to make your mark. You would be working in a large organisation which isn't just guarding - we are more than guarding, we look after everything security related and offer good career progression with many options. You will be provided with a corporate suit, be part of a team driven by excellence and be provided regular training and updates to keep you up to speed!
We offer six weeks annual leave as well as Southern Cross and other insurance benefits.
We sat down with the Head of Protective Services, and they let us know the following about the role:
For this Hamilton based opportunity you will need to hold a full, clean drivers licence and be familiar with the local area, as there will be a requirement to drive to various locations on a daily basis. A car will be available to use during the day for work purposes.
What are 5 day-to-day tasks the person in this role will complete? Be a welcoming concierge for front of house customer enquiries and assist customers and staffGuard BNZ branches and Corporate sitesDe-escalate, diffuse and calm situations and know what immediate action to takeServing trespass and exit noticesReport writing following incidentsWhat is the team culture and environment like? A close-knit team even though we're spread throughout the country. We are collaborative and support and encourage diversity.
What do we want you to know before you apply? You will be polished, articulate and approachable with the ability to calmly diffuse situations. While some guarding experience and a security licence is advantageous, it is not essential.
What will success look like for the candidate in this role? Less customer aggression or serious incidents in branch.
What attributes will this person display in order to be successful in this role? Calm demeanour, people person, able to look alert for long periods of time and de-escalation techniques.
Nau Mai ki te Peke o Aotearoa | Come to the Bank of New Zealand If you're keen to join a fun organisation where we're proud of our culture and how we're helping New Zealander's to 'Find their way', then please review the Job Description and show your interest by submitting your application - we can't wait to read it. There is one position available.
** Please note, job title on attached Position Description is 'Security Guard'.
** In the case large response numbers, advertising may closed sooner than mentioned below.
Applications close Monday 22 April at 1155pm. If this is your first time applying for a job at BNZ, it involves a simple two-step process.
Registration. Create a user account, and upload your CV and desired employmentcriteria. You can login anytime to update your details, and track your job application status.Application. Complete a quick job related questionnaire. If you apply forfuture roles, you'll only need to complete the second step.Applications will be reviewed regularly across the advertising period, but we do reserve the right toclose applications early.
After you've appliedDepending on which role you have applied for our recruitment process may vary slightly, but in mostcases, will involve the following steps:
You'll receive an email acknowledging your application.Our recruitment team will review your application and get back to you within 1-2 weeks of thejob closing.If shortlisted, you may be asked to complete some testing relevant to the position you haveapplied for, and/ or be invited to complete a phone or video based interview.
If you'reinvited to complete a digital interview as the next stage of your application we'd love you toembrace it. Digital interviews allow more people the opportunity to demonstrate their abilitiesto the hiring manager in a new and innovative way giving you a better chance of securing yourdream role. Relax, be yourself and don't worry, we all feel a bit awkward in front of thecamera.If successful, you'll move through to the interview stage which may include a two-stageindividual interview, or a group based assessment centre.Please note, some roles may also require you to complete psychometric, verbal, numeric, and abstractreasoning tests during the recruitment process.
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