Loss Prevention (Security) Officer

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives. The Warehouse stores or 'red sheds' are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.? Job Description We're currently seeking an enthusiastic and detail-oriented individual to join our Loss Prevention Team! Your primary focus will be on preventing theft and promoting a safe environment for both our team and customers. In this fast-paced role, you'll be responsible for monitoring security cameras, following recovery procedures, and ensuring that the store is running smoothly, safely, and securely. You'll need to be comfortable working on your feet for extended periods and have a keen eye for detail. As a problem solver, you'll be able to cope under pressure and calmly resolve any issues that may arise. You'll also have excellent communication skills and be comfortable interacting with customers to answer their queries. While prior experience in Loss Prevention is a plus, it's not a requirement. We're looking for someone who is motivated to learn and grow in this role. This is a permanent full-time position with the following hours of work: Sunday & Monday: 8am to 5pm Tuesday & Wednesday: 8am to 4pm Qualifications Ideally you will have: A genuine interest in Loss Prevention and a desire to learn and grow The ability to handle pressure in a fast-paced environment and remain calm and composed Quick thinking and effective problem-solving skills Comfortable working on your feet for extended periods of time Additional Information What can The Warehouse offer you? Team Card: Your team card gives you significant savings at each of our brands, including The Warehouse, Warehouse Stationery, and Noel Leeming. Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community. Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday. Counseling: Through Benestar, you can access free confidential counseling and advice. Career Progression: an excellent steeping stone into other internal opportunities. Plus loads more!