We require Live-In Duty Managers to join the team. This is a permanent roleFull time, with minimum guaranteed 30 hours per weekMonday - Friday with weekend jobs availableCompetitive remuneration $28.18-$35.00 per hour depending on experienceAbout the Role You will be based in Auckland, but may also be required to work in Waikato, Bay of Plenty, Wellington, Canterbury, and Otago. This may require the need to travel away from home or relocate. What you will do Tasks include (but are not limited to): Manage the day-to-day operations of the accommodation facility, including guest services, housekeeping, maintenance, and administrative tasks.Flexibility to work shifts during normal business hours and sleep overnight at the premises as needed.Coordinate and supervise staff to ensure efficient workflow and excellent customer service.Handle guest inquiries, requests, and complaints promptly and professionally, striving to resolve issues to the satisfaction of guests.Ensure that all rooms and common areas are clean, well-maintained, and properly stocked with amenities.Oversee check-in and check-out procedures, including processing payments and managing reservations.Monitor occupancy levels and implement strategies to maximize revenue and occupancy rates.Conduct regular inspections of the property to identify maintenance needs, safety hazards, and cleanliness standards.Maintain accurate records of guest interactions, financial transactions, and inventory levels.Assist with training, coaching, and performance evaluations of staff members.Adhere to all company policies, procedures, and safety regulations.Perform administrative tasks such as scheduling, budgeting, and reporting as required.Act as a point of contact for emergency situations and follow established protocols for crisis management.The successful applicant will Minimum 3-year relevant and verifiable experience. High level of attention to detail and organisational skills, with the ability to multitask and prioritise tasks effectively.Knowledge of safety and security procedures, including first aid certification and familiarity with emergency response protocols.Proficiency in computer systems and software applications commonly used in the hospitality industry.Willing to undergo pre-employment screeningPhysically fit and able to manage work on regular basisYou must be legally entitled to work in New ZealandIn return we offer An excellent remuneration packageA full-time permanent positionTargeted training programs are availableOpportunities to advance within the companyA company that values the health and safety of its peopleA great team culture that supports career developmentIf you want to become part of the team, then please send your Cover Letter and CV.
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