About The Role - Te mahi An exciting opportunity awaits for a Full Time Food and Beverage Supervisor in our restaurant at Sudima Lake Rotorua. Ideally you will have experience in a similar role, a passion for exceeding our diners expectations and great knowledge of food and beverages. We are looking for someone who is passionate and has the enthusiasm that will inspire a team of restaurant and beverage superstars to deliver on point. This is a hands on role which requires leadership skills, the ability to remain calm under pressure whilst leading a busy restaurant and bar team to ensure exceptional service. The successful candidate will have experience as a Supervisor with three years or more of food and beverage experience. You will be conversant with Sale of Liquor responsibilities. We appreciate and value every one of our team members, and the person in this position will demonstrate true leadership skills by encouraging and supporting the team through their chosen career. This permanent full-time role with a guaranteed minimum of 30 hours per week and the rate is $27.25 - $31.61 per hour. In this role you will have the following responsibilities: Supervision of the team in our food & beverage service outlets Resolve any issues in a timely manner with positive outcomes Maintaining attendance records and rosters Ensure guest satisfaction through effective communication and efficient delivery Promote a dynamic team environment. Ensure all team members deliver a high level of service at all times Ensuring highest possible standard of hygiene. Be pro-active in adhering to Sale of Liquor responsibilities Maintain a sound knowledge of the hotel's procedures and policy NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2) Previous Supervisor experience Excellent Communicator Understanding of Sale of Liquor Act Exudes attentive, friendly and professional service Excellent wine, beer and cocktail knowledge Highly organised and plans ahead Current GM certification preferred but not necessary Can work on a rotating roster 7 days a week Candidates must already have the legal right to work in New Zealand to be considered for the role. He kura te tangata - We are all valued As an employer of choice, we offer great employee benefits like life cover, outstanding health and wellbeing programs, and discounts on hotels, restaurants, bars and spas across our network -not just for you but in some cases your friends and family too! Hourly rate is $27.25- $31.61 per hour. Free Life cover, Digital Will & Best Doctors teleservice Wellbeing programme including Health insurance discounts Excellent reward & recognition events Long service and anniversary program Staff, Friends and Family rates within our network Paid training and individual Employee Development Plans Training towards NZQA qualifications and our very own digital learning Academy Who We Are - Ko Wai Matou Hind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We're looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that's passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind. Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 9051719 or email our Talent Acquisition Team at ******. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self. E MANAWANUI ANA MATOU - WE CARE KA WHAI MATOU I TE TIKA - WE DO THE RIGHT THING KA MAHI TAHI MATOU - WE WORK TOGETHER #J-18808-Ljbffr
