Role Purpose:To develop, service and support effective sales strategies designed to maximise profitable opportunities within the Groups Regions.
To maximise profitable sales opportunities from designated customers for the group.Key Relationships:
The Sales Representative will work closely with and maintain strong positive relationships with:Group Sales Manager ? Northern
Group Sales Manager (Northern)
Regional Sales Managers
Regional sales staff
Regional branch staff
Designated customer contacts
New & potential business and clients
Key Objectives:
The Sales Representative is responsible for:
Assisting in achievement of annual budgeted sales targets and margins within the Region
Management of allocated accounts
Maximizing sales opportunities across the group as a whole
Maximizing sales potential of any designated clients allocated to the role
Identifying new opportunities that align with strategic planning
Key accountabilities include:
Developing and assisting with Sales strategies for the Region
Developing good call cycles, client relationships and collection of relevant information to the Group
Setting sales goals and targets on past performance, and projecting future performance
Enhance, encourage and help develop the Redpaths Workmate brand and associated tools with combinations of training and selling out
Facilitation of achievement of the Regions annual sales budgets K.P.I?s and targets (defined in schedule 2)
Ensure systems are in place to identify new potential customers and new market opportunities in your Region
Ensuring that the Company has knowledge of the potential business volumes of all existing, new and potential clients in the Region through use of the Company CRM system
To ensure timely effective solutions for all clients
Support Head Office marketing initiatives including new product launches and develop regional marketing to support sales activities in the Regions
Driving a solid customer service attitude through the Regions
To compliment and assist with the overall Group strategic goals
Ensuring that the sales channel works cross functionally with other channels. (For example, they collaborate with marketing to generate new lead sources and expand the target customer base, or with product and technology teams to make sure customer needs are met).
Any additional tasks deemed necessary by your direct report
Skills required:
To perform the responsibilities listed and achieve success in the role, the Sales Representative will demonstrate the following skills:
Ability to build relationships with peers, cross-functional counterparts, and upper management; Commitment to helping others be successful.
Ability to unite a team under a shared vision and know what motivates each member
Understanding clearly pricing, margins, and discounting impacts.
The ability to prioritize and effectively manage time
Working knowledge of Microsoft Office 365, SharePoint 365 and CRM Dynamics
The ability to work quickly to tight deadlines under pressure
Ability to communicate information effectively to a wide range of internal/external contacts and the appropriate business channels
Values and Behaviours:
To perform the responsibilities listed and achieve success in the role. Sales Representatives will demonstrate the following values and behaviours:
Respect: We will demonstrate consideration, care, concern and convey our understanding for others needs or situations in a respectful manner, this includes staff, customers and suppliers There will be collaboration and an understanding of others as core elements of all roles.
Positive Relationships: We listen first and speak second. We do not chastise in public or private. We are aware and clear of the message we transmit to our team, clients or suppliers, how it?s delivered, and how it?s perceived. Communication will be delivered in a professional, open and transparent manner, we will build strong relationships with internal and external customers alike. We are committed to helping others be successful. We want a united motivated team under a shared vision.
Trust & Integrity: We never ask anyone to do something immoral, illegal, or something that goes against a company?s core values. Empathy and ability to understand customer viewpoint and that customer service is core to our being.
Accountability: Employees will be empowered to make decisions and act as they see appropriate within guidelines. Mistakes will be managed, and employees supported to learn from these.
Policies and Procedures:
Redpaths has developed policies and procedures to guide employee?s behaviour in respect to a variety of employment related matters. It is an obligation of your employment with Redpaths that you adhere to these policies and procedures. All employees have access to these policies and procedures which are held on the R. Redpath Limited BambooHR system.
Goals and Objectives
As part of the annual performance appraisal process, individual goals and objectives for the year will be established and agreed upon with your direct report. The employee?s performance in respect of these goals and objectives will be monitored and reviewed during the performance appraisal process.
