Online Call Center Assistant

Job description: We are seeking a dynamic and motivated individual to join our team as an Online Call Center Assistant at StretchSense in Nelson, NZ. This is a part-time entry-level position ideal for someone looking to kickstart their career in customer service. Responsibilities:1. Answering incoming calls from customers and providing assistance with inquiries or issues.2. Making outbound calls to follow up on customer orders or resolve any outstanding matters.3. Responding to customer emails in a timely and professional manner.4. Updating customer information in the database accurately.5. Collaborating with other team members to ensure seamless customer service experience.6. Participating in training sessions to improve product knowledge and customer service skills.7. Assisting with other administrative tasks as needed. Requirements:1. Strong communication skills and ability to build rapport with customers.2. Ability to work under pressure in a fast-paced environment.3. Resilient attitude and high energy level to handle challenging situations.4. Strong cooperation skills to work effectively with team members.5. Basic understanding of project management principles.6. Basic computer skills and familiarity with CRM systems.7. Must be eligible to work in NZ. Benefits:1. Company-provided equipment for remote work.2. Joining bonus for successful onboarding.3. Disability insurance coverage. Working environment:At StretchSense, we strive to pursue excellence in every endeavor and set a high standard for achievement. We value teamwork, innovation, and a commitment to exceptional customer service. Deadline to apply: March 27, 2024 Equal Opportunity Statement:StretchSense is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We welcome applicants from all backgrounds and are committed to creating a diverse and inclusive workplace.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.