Warehousing, Storage & Distribution (Manufacturing, Transport & Logistics) K&S Freighters Ltd is a successful and growing company based out of Cambridge, Auckland, Mount Maunganui and Christchurch. We are currently looking for a motivated individual with a can-do attitude to join our team as a Dispatch Coordinator, based at our Mount Maunganui Branch. Reporting to the Branch Manager, you will need to be passionate about the Transport Industry and ideally have previous experience and knowledge within the industry. This role will work closely with our dispatch team with providing additional operational support and also be a point of call to assist our customers with their queries. This is a full time role. Primary tasks will include; Manage the scheduling for customers and drivers, whilst utilising the correct fleet as required and running the fleet in an efficient manner. Ensure compliance and safety are positively approached within the workplace. Responding and liaising with customers to ensure high standard of customer service is attained and assisting with any issues or complaints in a timely manner. Communicating and working cohesively with Transport Coordinators, and other internal and external parties. Organising online VBS (Vehicle Booking System), Container Slots, changing and updating container numbers and polling for additional slots. Ensuring the KSF Transport Management system and customer systems are maintained and kept up to date with accurate data entry, ensuring all jobs the company performs are being recorded. Assisting in following up on any outstanding incident, injury or near miss reports. Answer phone calls and assist with phone queries. Step into the other Transport Coordinators to cover while they're on leave. The successful applicant will have the following: Excellent communication skills, both written and verbal. Ability to work both independently and work cohesively with the team. Strong attention to detail. Understands how to use Transport Management systems, or able to learn new systems quickly. Previous experience within the Transport Industry would be preferred, knowledge of Auckland and Tauranga Port and the process would be advantageous. Great awareness of Health and Safety. Ideally, knowledge of legislative requirements in the Transport Industry If you consider that you have the right skills and attributes for this role then please apply through Seek. Your application will include the following questions: Do you have data entry experience? Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as a Dispatch Coordinator? Do you have customer service experience? How much notice are you required to give your current employer? Which of the following Microsoft Office products are you experienced with? Do you have a current New Zealand driver's licence? What's your expected annual base salary? Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr
