Customer Services Officer (Office Support)

Customer Services Officer (Office Support)

Part-time

Wairoa
Reference: 5155700
Due to a resignation, Wairoa District Council is seeking an energetic, people-focused Customer Services Officer to join our team to deliver premium service to our community.
This position is part-time (20 hours per week) and supports administration functions including main reception. You will assist our external and internal customers to process inquires, complete assigned tasks, and provide information. You will gain exposure and insight across all departments at Council, and be a key component in our goal to ensure a great customer experience.
We are a busy work environment with a supportive and enthusiastic team culture. We work together, striving to deliver high-quality service to our valued customers.
Ideal experience and attributes include:
Experience in customer service or customer support
Outstanding communication skills and a great telephone manner
High attention to detail
Experience using Microsoft Office suite - Word and Excel
Ability to operate effectively under pressure and work to deadlines
Willingness to learn
A positive attitude and team player
This position offers a tremendous variety and depth of work experience in a small but progressive local authority and the opportunity to be part of an exceptional rural community.
A suitable employment contract and remuneration package will be negotiated with the successful applicant.
Applications close 28 August 2020.
Please apply via Council's careers portal or mail to:
Private & Confidential, Ref: Customer Services Officer
Wairoa District Council
PO Box 54, WAIROA 4160
Ph: (06) 838-7309
S May
CHIEF EXECUTIVE OFFICER
The Wairoa District Council is an equal opportunities employer.