Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain. The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 2,500 team members.Customer Service Representative (part-time)SummaryIf you like variety, are self-motivated and most importantly are customer focused this is the role for you.About the Role:We have an opportunity for a permanent part-time Customer Service Representative to join our busy team in Nelson. 25-27.5 hours per week, Monday to Friday. A great opportunity to work within school hours.The Customer Service Representative will fully support the business by ensuring that the Nelson operations have effective systems and processes in place to maintain the highest level of service to Lineage's customers. You will need to be self-motivated, with excellent people skills.Key Responsibilities include, but are not limited to:commitment to the Lineage core values of Safety, Trust, Respect, Innovation, Bold and Servant Leadershiplooking after Lineage's customers in a timely and professional mannermaintain stock and inventory for all customersdata entry and document control of customer inwards & outwardscomplete customer reporting requirements timely and accuratelygeneral support and administration requirements for the operations team when required.The ideal candidate will have:an excellent phone manner and be customer focusedexperience working with warehouse management systemsexcellent organisational and time management skillsstrong attention to detail and record keepingan ability to communicate effectively.Successful candidate appointment is subject to current referee checks, pre-employment medical assessment (including drug and alcohol testing). Lineage Logistics is committed to a drug and alcohol-free workplace.If you have the right attitude and commitment, and accuracy skills, we welcome your application including your CV and cover letter.Why Lineage? Lineage is more than just a cold storage logistics business. We're focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.BenefitsLineage provides a safe, stable and reliable work environment and offers;Competitive payRetail discounts as some of New Zealand's largest retailers (via the Boost Scheme)8 hours of paid volunteer time to contribute in the communityAn employee assistance programme
