Customer Service Officer - Work From Home

Ambit AI is seeking a motivated and dedicated Customer Service Officer to join our team. This is a full-time, entry-level position that allows you to work from the comfort of your own home in Nelson, Nelson, NZ. As a Customer Service Officer, you will play a crucial role in ensuring the satisfaction of our customers and providing exceptional support.

Responsibilities:1. Responding to customer inquiries via email, phone, and chat in a timely and professional manner.2. Resolving customer complaints and issues effectively and efficiently.3. Providing product information and assistance to customers.4. Processing orders, returns, and exchanges.5. Maintaining accurate customer records and updating databases.6. Collaborating with other departments to address customer needs and concerns.7. Identifying and implementing opportunities for improving customer service processes.

Requirements:1. Strong communication skills and a customer-focused attitude.2. Proven ability to multitask and prioritize in a fast-paced environment.3. Proficiency in basic computer skills and CRM software.4. Ability to work independently and as part of a team.5. Strong problem-solving skills and attention to detail.6. Driven and hardworking personality traits.7. Soft skills in project management and creativity.

Benefits:- Medical coverage- Disability insurance- Free accommodation

Working Environment:At Ambit AI, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. As a Customer Service Officer, you will have the opportunity to work with a diverse team of professionals from around the world.

Equal Opportunity Statement:Ambit AI is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected classification. We encourage all qualified individuals to apply for this position.

Deadline to apply: ********

If you are looking for a challenging and rewarding opportunity to kick-start your career in customer service, apply now to join the Ambit AI team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.