Customer Experience Consultant

At Booth's Logistics our strength is in our people. We have a Can Do, Will Do approach and pride ourselves on going above and beyond for our customers to deliver an outstanding service the Booth's way. Innovation, passion, integrity, and teamwork are part of our DNA and that is felt throughout our network. We are committed to providing innovative, sustainable transport and logistics services and keeping New Zealand's supply chain driving. The Role : We have a fantastic opportunity available in our Tauranga Branch for an adaptable, energetic Customer Experience Consultant to join our National Sales & Marketing team. We are seeking a friendly, vibrant person who understands the importance of developing and maintaining customer relationships, and who consistently delivers a high-quality experience to all our stakeholders by maintaining a positive, professional, solutions-based approach in all your interactions. What you can offer us: At least 3 years' experience in a front-facing customer service role. Excellent verbal and written communication skills. Highly organised, self-initiator with attention to detail. Adaptable and resilient in your approach, with the ability 'think on your feet' in a sometimes time-pressured environment. Proactive in identifying and driving continuous improvement. Ability to prioritise and multitask a variety of customer queries. Ability to work autonomously and collaboratively as part of a dynamic team. Experience in navigating and utilizing large software systems and the MS Office Suite, in particular you will need sound Excel skills. Strong commitment to Health & Safety and compliance. Exposure to the Transport & Logistics Industry would be highly regarded. What we can offer you: Up-to-date technology, with new technology coming on all the time. A supportive Manager and a team that is looking forward to their new team member starting! What you must have to apply: To apply for this position, you will need to have NZ/Australian residency, or a valid NZ Open Work Visa. Position is not eligible to sponsor Visas. Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr