Crowne Meetings Coordinator | Crowne Plaza Christchurch

Description About us There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
Your day to day
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Crowne Meetings Coordinator, you’ll deliver this through your flair for building relationships with clients, and your passion for the details that bring events to life. Key responsibilities include:•Sell the hotel meetings facilities, following up on leads and quotes to secure business•Understand and communicate guest requirements•Prepare administration documents including Banquet Event Orders, billing and event contracts•Collaborate with Food & Beverage and Reservations departments to provide an exceptional meetings and events experience for guests•Maintain and manage our booking data base•Assist with promotions and site inspections and other relevant events to support the hotel sales team
What we need from you
You’ll have:•Strong written and verbal communication skills with the ability to build great relationships with our clients•Excellent time management skills and a keen eye for detail to provide clients with a seamless events experience•The ability to work well under pressure, think on your feet and coordinate multiple stakeholders when things all happen at once!•Basic knowledge of Opera, Delphi or similar booking/event management software is preferred•Experience in meetings and events administration, banquets operations or a similar field
What we offer
We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training. This is a part time (20 hours) role and could be combined with an operational hotel role for a candidate seeking full time employment. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.Find out more about joining us today, or apply now at careers.ihg.com