Contact Center Representative

Job Description: Avery Dennison is seeking a Contact Center Representative to join our team in Nelson, Nelson, NZ. This part-time position is ideal for individuals with an energetic personality and a knack for adaptability. As an entry-level role, no prior experience is required, making it a great opportunity for those looking to kickstart their career in customer service. Responsibilities:- Respond to incoming calls and emails from customers in a timely and professional manner- Provide information on products and services, as well as assist with placing orders- Resolve customer queries and complaints effectively and efficiently- Maintain accurate records of customer interactions and transactions- Collaborate with other team members to ensure seamless customer service delivery- Stay up-to-date on product knowledge to provide accurate information to customers- Meet and exceed performance metrics and customer satisfaction goals Requirements:- Energetic personality with a positive attitude- Ability to adapt to changing situations and customer needs- Strong communication skills, both verbal and written- Excellent time management and organizational skills- High school diploma or equivalent- Availability to work a flexible schedule, including evenings and weekends Benefits:- Company transportation provided for employees- Disability insurance coverage- Medical insurance coverage Working Environment:At Avery Dennison, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our contact center team works in a supportive and collaborative environment where individual contributions are recognized and celebrated. Deadline to Apply: Interested candidates should submit their applications by May 23, 2024. Equal Opportunity Statement:Avery Dennison is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.