This job offer is not available in your country. Job summary An exciting opportunity has arisen for a confident, enthusiastic and motivated individual to work within the Audiology Admin Team based at Wellington Hospital. You will work with a team providing first line contact for patient bookings and enquiries whilst also co-ordinating sub- specialties within Audiology ensuring continuity in achieving excellence in patient care within local and national time frames. Main duties of the job You will be responsible for co-ordinating daily work tasks with members of the admin team to ensure all tasks are completed. Liaise with ERS services to manage choose and book appointments. Takes on leadership of admin workload when Admin Team Leader is off site. Communicating internally and externally with members of staff across all disciplines by face-to-face contact, telephone, written correspondence, or electronic communication. Daily contact with all members of the Audiology team and colleagues across the Trust. Deal with telephone enquiries from patients, including those who may be anxious, providing advice guidance and information to Audiology patients and their carers / relatives about appointments, waiting times and admin processes , including complaints from patients and their families who can at times be challenging. Deal with non-clinical enquiries from hospital staff either face to face or by telephone. Liaise with Trust colleagues in person, by telephone or e-mail. Escalate problems to line manager and senior colleagues. About us As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts. The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London. There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone! Job responsibilities Please see attached job description for more information, as well as a full list of duties and responsibilities. Person Specification Qualifications & Training Good standard of general education (GCSE and above) Word Processing / Typing Qualifications or equivalent experience Knowledge & Experience Working knowledge of IMS Maxims Touch Typing to a high standard and a high level of accuracy About usCablePrice (NZ) Ltd is a subsidiary of Hitachi Construction Machinery Co . leadership from a Simulation Service Manager, as well as the Moving and Handling Specialist and Education Co ordinator Work closely with the National Learning and Development Co ordinator to drive sustainable learning outcomes Respect. whakamana tangata. integrity. mana tu. self determination. rangatiratanga. co operation. Psychiatrists and medical staff. Multidisciplinary staff. Consumer & Familyadvisor. Kaumatua Whaea Matai. Admin Psychiatrists and medical staff. Multidisciplinary staff. Consumer & Familyadvisor. Kaumatua Whaea Matai. Admin #J-18808-Ljbffr
