We are Send Payments Send is an award winning, high growth payments company delivering embedded finance solutions to some of the world's most recognised and valued brands. Our mission is to build robust, global financial infrastructure supported by world class product and applications which empower and enable our partners to integrate fast, low cost, local and cross-border payments into their business models natively. We believe in delivering a blend of smart, enabling technology and outstanding customer experience and we bake these values into everything we do, from strategy to execution. Our vision is to be the payments partner of choice for established brands and we are already disrupting the international payments and fintech space here in Australia and beyond. Companies like Woolworths, Flight Centre, Pexa and many others are already partnering with Send to expand and monetise their business capabilities and deliver significant experience improvements to their customers. With global domination firmly in our sights and a strong partnership pipeline to go with it, we are looking to grow our teams and further develop our infrastructure and product offering from here to support these huge growth opportunities. Culture & Values There's a place for everyone at Send. We're a team of ambitious individuals with diverse talents and an entrepreneurial spirit at our core. We're not afraid to challenge ideas or bring different perspectives to the table. We look at problems from all angles and value debate and feedback. Our values-led culture inspires us to continuously deliver the best experiences for both our team and customers. Aim Up, Fail Forward: We move fast, experiment, test, verify, and learn then repeat. Customers At Our Core: It's our aim to delight, add value, and provide an outstanding experience at every touch point. Think Like an Owner: Our colleagues put their trust in us to carefully balance risk with reward, and to make decisions for which we're 100% accountable. Bring Your Best: We pour passion into our work, set high standards and always drive each other forward. Create a Place You Want to Work: We're flexible, compassionate, playful and honest. Role Overview The Anti-Money Laundering Manager (ANZ) (Official Title - Regional AML Regulatory Compliance Officer (ANZ)) at Send Payments occupies a pivotal role in leading our compliance strategy against Money Laundering (ML) and Counter Terrorism (CT) financing. This senior-level position is designed for a Manager/Senior Manager with approximately 6 years of relevant experience in the AML/CT compliance arena, specifically within the financial services, fintech, or remittance sectors. Reporting directly to the Head of Risk and Compliance, the successful candidate will manage a dedicated team of five AML specialists, driving the development and operationalisation of comprehensive compliance frameworks, engaging with regulatory bodies, and leading risk assessment and mitigation strategies across Send's Australian and New Zealand entities. This role demands an individual with proven leadership capabilities, deep regulatory knowledge, and the strategic vision to enhance our compliance posture in the ANZ region, reflecting our commitment to maintaining the highest standards of integrity and compliance within the dynamic fintech environment. Key Responsibilities Strategic Compliance Framework Development: Spearhead the creation, implementation, and continuous refinement of group and local AML/CT policies and procedures to ensure they align with both the regulatory environment and the operational needs of the fintech and remittance sectors. Regulatory Liaison and Compliance Reporting: Act as the primary point of contact for all regulatory bodies in the ANZ region, managing submissions, reports, and audits related to AML/CT compliance. This includes ensuring that all reporting is timely, accurate, and meets the expectations of regulatory authorities. Risk Identification and Mitigation: Conduct comprehensive risk assessments to identify ML and CT financing risks specific to the group. Develop and implement robust risk mitigation strategies, regularly reviewing and updating these to reflect changes in the threat landscape or business operations. Technology and Systems Management: Oversee the selection, implementation, and optimization of AML/CT compliance technologies and systems. Ensure these tools are effectively integrated into the company's operations to enhance transaction monitoring, suspicious activity reporting, and data analysis capabilities. Team Leadership and Development: Lead, mentor, and expand the AML compliance team. Develop a rigorous training program for the team and the wider company to enhance understanding of AML/CT obligations, best practices, and the ethical implications of compliance. Stakeholder Engagement and Reporting: Maintain open and effective communication channels with senior management, the board, and relevant stakeholders. Provide insightful, regular updates on the status of the compliance program, emerging risks, and strategic recommendations to strengthen the company's compliance posture. Continuous Improvement and Best Practices: Foster a culture of continuous improvement within the AML compliance function. Stay abreast of industry trends, regulatory changes, and best practices in AML/CT compliance, incorporating these insights into the company's policies and procedures to ensure Send Payments remains at the forefront of compliance excellence. Capabilities and Experience Proven Experience: A solid background in AML/CT compliance, with a demonstrated ability to lead the development and implementation of comprehensive compliance frameworks. Regulatory Expertise: Deep understanding of AML/CT regulatory requirements in the ANZ region, with proven experience in effectively engaging with regulatory bodies. Risk Management: Strong capabilities in identifying, assessing, and mitigating risks, with a focus on the unique challenges presented by the fintech and remittance sectors. Technical Acumen: Proficiency in using AML/CT compliance software and systems, with the ability to integrate technological solutions into compliance strategies effectively. Leadership and Communication: Exceptional leadership and communication skills, capable of guiding a team, fostering a compliance culture, and engaging effectively with all levels of the organisation and external regulators. Adaptability and Ethical Integrity: The ability to adapt to a fast-paced, evolving fintech environment, maintaining high ethical standards and a strong commitment to compliance and integrity. Preferred Qualifications Degree in Law, Finance, Business Administration, or a related field. Professional certification in AML/CT compliance, such as CAMS or equivalent. A minimum of 6 years of experience in AML/CT compliance within the financial services, fintech, or remittance sectors. A minimum of 2 years of experience as a people manager. Demonstrated experience with regulatory bodies and comprehensive knowledge of relevant legislation and compliance practices. This position offers a remote opportunity with the exciting potential to become our pioneer in NZ. Once our office is established in NZ, the employee will be expected to work hybrid onsite. Discover the Perks of Joining Us Reward & Recognition: Earn 'hero dollars' on our HRIS platform for the swag store. Celebrate Together: Half-yearly parties, town halls, and milestone gifts unite us. Wellness Breaks: Enjoy 4 extra wellness days off every year. Your Voice Matters: We listen, learn, and act based on ENPS surveys. ESOP for All: Eligibility for our Employee Share Option Plan. Why Choose Send? At Send, we thrive on a flat and inclusive team structure where every member plays a pivotal role in our success. We believe in the power of proactive collaboration, recognising the immense value of fresh perspectives. Our team is committed to fostering diversity, adaptability, and a shared determination to push boundaries and achieve extraordinary growth. Regardless of your background or how you identify, we invite you to be a part of our journey. Join us and contribute to something exceptional!
