Account Support Specialist - Remote Work

Job Description: We are seeking a highly motivated and reliable Account Support Specialist to join our team at MYOB. This is a remote work position based in Nelson, Nelson, NZ, with part-time hours and an Associate Level seniority. The ideal candidate will have a minimum of 4 years of experience in a similar role. Responsibilities:1. Provide exceptional support to clients regarding their accounts and financial transactions.2. Assist with resolving any account-related issues or discrepancies in a timely and professional manner.3. Coordinate with internal teams to ensure seamless communication and resolution of client inquiries.4. Maintain accurate records of client interactions and transactions in our database.5. Assist with account reconciliation and reporting as needed.6. Collaborate with the sales team to identify opportunities for upselling or cross-selling to existing clients. Requirements:1. Excellent communication skills and a customer-oriented mindset.2. Strong planning and decision-making abilities.3. Proficiency in Microsoft Excel and other accounting software.4. Ability to work independently and manage multiple tasks simultaneously.5. Experience in a customer support or account management role is highly preferred.6. Motivated and reliable individual who is able to work remotely with minimal supervision. Personality Traits:1. Motivated2. Reliable Soft Skills:1. Planning2. Decision-making Benefits:1. Free food2. Vision insurance3. Relocation allowance Working Environment:At MYOB, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is dedicated to providing a supportive and collaborative atmosphere for all employees to thrive and grow in their careers. Deadline to Apply:March 12, 2024 Equal Opportunity Statement:MYOB is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.