Job Description: We are seeking a dynamic and experienced Account Support Manager to join our team at Weta Digital in Nelson, NZ. As an Associate Level Account Support Manager, you will be responsible for managing relationships with key clients, providing support for account managers, and ensuring the overall satisfaction of our clients. This role requires a candidate with at least 5 years of experience in a similar position, who is adaptable, hardworking, and possesses strong leadership and strategic planning skills. Responsibilities:- Develop and maintain relationships with key clients, acting as the main point of contact for all account-related issues- Work closely with account managers to ensure client needs are met and exceeded- Develop and implement strategies to improve client satisfaction and retention- Analyze data and provide insights to help drive business growth and revenue- Collaborate with internal teams to ensure client expectations are met and projects are delivered on time and within budget- Provide support and guidance to junior account support staff- Assist in the development of sales strategies and goals Requirements:- Bachelor's degree in Business, Marketing, or related field- 5+ years of experience in account management or client services role- Strong communication and interpersonal skills- Proven ability to work in a fast-paced environment and manage multiple tasks simultaneously- Experience with strategic planning and client relationship management- Proficiency in Microsoft Office Suite and CRM software- Demonstrated leadership skills and ability to work effectively in a team environment Benefits:- Paid sick leave- Life insurance- Paid overtime- Opportunity for career growth and advancement within the company Equal Opportunity Statement:Weta Digital is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive workplace where all employees can thrive and succeed. If you meet the requirements for this position and are looking to join a dynamic and innovative team, we encourage you to apply by the deadline of April 2, 2024. We look forward to welcoming the successful candidate to our team at Weta Digital in Nelson, NZ.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
