Web Chat Specialist - Work From Home

Job Description:

Pacific Life is seeking a motivated and energetic Web Chat Specialist to join our team on a part-time basis, working from home in Christchurch, Canterbury, NZ. This is an entry-level position with no years of experience required, making it a great opportunity for those looking to kickstart their career in the tech industry.

As a Web Chat Specialist, you will be responsible for providing exceptional customer service through online chat support. You will engage with customers in real-time, addressing their queries, troubleshooting issues, and providing solutions to ensure a positive customer experience. You will also be responsible for promoting products and services, as well as capturing leads for the sales team.

Responsibilities:1. Engage with customers in real-time through online chat support.2. Provide excellent customer service by addressing queries and resolving issues.3. Promote products and services to customers.4. Capture leads and pass them on to the sales team for follow-up.5. Maintain accurate records of customer interactions and transactions.6. Collaborate with team members to ensure a seamless customer experience.

Requirements:1. Energetic and resilient personality traits.2. Strong decision-making and time management skills.3. Excellent communication skills and a customer-oriented mindset.4. Ability to work independently and as part of a team.5. Tech-savvy with a basic understanding of web-based applications.6. High school diploma or equivalent.

Benefits:- Gym membership- Retirement plan- Life insurance

Working Environment:At Pacific Life, we are a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and supportive, providing a dynamic and fast-paced work environment.

Deadline to Apply:May 29, 2024

Equal Opportunity Statement:Pacific Life is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.