Job Description:Centene is seeking a motivated and hardworking individual to join our team as a Web Chat Associate, working from home in Dunedin, Otago, NZ. This part-time position is perfect for someone with at least 4 years of experience in a customer service or chat support role.
Responsibilities:- Respond to customer inquiries and provide support via web chat in a timely and professional manner- Problem solve and troubleshoot customer issues effectively- Collaborate with team members to ensure a seamless customer experience- Uphold company values and policies while interacting with customers- Meet or exceed performance goals set by the company
Requirements:- Strong communication skills, both written and verbal- Ability to work independently and manage time efficiently- Experience using web chat platforms and customer service software- Strong multitasking and organizational skills- Leadership qualities and the ability to adapt to changing priorities- Must be energetic, hardworking, and dedicated to providing top-notch customer service
Benefits:- Relocation allowance for eligible candidates- Gym membership reimbursement- Paid Time Off (PTO) for work-life balance- Opportunities for professional development and advancement
Working Environment:At Centene, you will thrive in a high-energy workplace where success is celebrated and impactful results are achieved. Our team is dedicated to making a difference in the lives of our customers, and we are looking for individuals who share our passion for excellence.
Deadline to Apply: ********
Equal Opportunity Statement:Centene is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.