Web Chat Assistant - Remote Work

Job Description: Kimberly-Clark is seeking a motivated and independent Web Chat Assistant to join our team on a part-time basis. This is a remote work opportunity, where you will have the chance to work with colleagues from around the world and foster a global village mentality. Responsibilities:1. Provide timely and accurate responses to customer inquiries via web chat.2. Assist customers with product information, order status, and general inquiries.3. Escalate complex issues to the appropriate department for resolution.4. Maintain a high level of professionalism and customer service at all times.5. Collaborate with team members to improve processes and enhance the customer experience.6. Participate in training and professional development opportunities provided by the company. Requirements:1. 1 year of experience in a customer service or related role.2. Independent and motivated individual with excellent communication skills.3. Strong strategic planning and problem-solving abilities.4. Comfortable working remotely and collaborating with colleagues worldwide.5. Ability to adapt to a fast-paced environment and handle multiple tasks efficiently. Benefits:1. Training & professional development opportunities to enhance your skills.2. Medical coverage to ensure your well-being.3. Paid Time Off (PTO) for work-life balance. Equal Opportunity Statement:Kimberly-Clark is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from individuals of all backgrounds and strive to create a workplace where everyone feels valued and respected. Deadline to apply: May 1, 2024 If you meet the requirements and are ready to take on this exciting opportunity as a Web Chat Assistant, we encourage you to apply today. Join us in delivering exceptional customer service and making a positive impact on our global community.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.