Visitor Experience Manager Date: 31 Oct 2023 Location:Central Auckland, NZ, 1010 Company: Auckland Council Visitor Experience Manager / Kaiwhakahaere Wheako Manuhiri He angitutanga: The opportunity Auckland Art Gallery Toi o Tamaki is a cultural leader in Aotearoa New Zealand. We strengthen and enrich our communities through art and ideas. We offer inspiring art experiences that engage and challenge diverse audiences through our extensive collection of New Zealand art and international art, as well as presenting a dynamic programme of temporary exhibitions, public engagement, and outreach activities. We are looking for a highly motivated and experienced Visitor Experience Manager to lead our team of Senior Gallery Assistants and Gallery Assistants and our Visitor Experience Coordinator. The successful candidate will also be responsible for providing a high standard of manaakitanga for all visitors to the building and coordinating the operational aspects of the Gallery's visitor experience. This is one of two full-time positions with shared responsibilities across both positions, working Tuesday to Saturday. For a full position description, please click here: Visitor Experience Manager . He korero mou: About you The ideal candidate should have 7+ years' experience of managing a front of house team and engendering a sense of teamwork and common purpose, especially in a customer driven space. A track record of working through others to deliver a high-quality visitor service in a fast-paced, public-facing environment is also required. Good working knowledge and awareness of tikanga and te ao Maori, with an open-mindedness to constantly be learning more and applying principles to daily operations in support of the Gallery's bicultural vision is also preferred. Nga ahuatanga kei a matou: What we offer The salary range within our band for this role is budgeted at Band G $80-90k, dependant on your skill set and experience. Joining the Auckland Council whanaumeans being part of a dynamic and inclusive community dedicated to making a meaningful impact on our city and its people. With a commitment to professional development and a flexible work environment, we empower our employees to thrive. We have an ever-growing availability of discounts and partnership benefits. For a snapshot of these please click here: Tono mo te mahi/To Apply Please provide a cover letterNo need to add your roles in the non-mandatory fields if your CV is up to date.You need to have the right to work in NZ already. We are unable to support visa applications for this role.Applications close at 11.59pm on 15 November 2023 If you have specific questions regarding this role, please contact . Tataki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process. Tataki Auckland Unlimited strongly encourages our employees to be fully vaccinated.
