Trade Sales Support

As a Trade Sales Support team member at CARTERS ROTORUA, your role will be pivotal in providing essential support and communication to our Account Managers and the broader team to effectively serve our Building Trade Customers. In this dynamic role, you must excel as a versatile sales administrator, embracing a "no task is too big or too small" mindset to thrive amidst unique daily challenges.
Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction.
Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers.Diligently track backorders to ensure comprehensive follow-up and fulfilment.Deliver exceptional customer service by swiftly identifying suitable products, preparing and loading customer orders, and completing sales documentation accurately.About you The ideal candidate will thrive in delivering unparalleled customer service and seamlessly provide sales support. Additionally, you will showcase the following characteristics:
Experienced administrator with strong efficiency and precision.Robust organizational and time-management skills.Exceptional communicator, adept at interacting across all organisational levels.Proficient in utilizing computer systems with a solid grasp of technology.Innate interpersonal skills, skilled at building trust with customers.Collaborative team player with prior customer service or sales experience.Building industry knowledge is a plus.Advantages of Advancing Your Career with Carters Stability and a focus on work life balance, this role offers permanent full-time employment with Sundays offAttractive compensation package7.5% benefits package designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver.Company buying privileges across all CARTERS stores.Opportunities for training, growth, and advancement. This position is ideal for individuals seeking career development, with potential pathways to transition into Account Management roles.Apply now to join the CARTERS team! Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (citizens, permanent residents, or those holding valid work visas).
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