Full-time, permanent opportunity
Based in our Timaru office
Annual salary of $71,750 plus five weeks' annual leave and a suite of free insurance options
About Housing New Zealand
Housing New Zealand Corporation is a Crown agent that provides housing services for people in need. It isn't just about getting a roof over people's heads - we also work closely with others to ensure our tenants have access to good support services.
On 1st October 2019, Housing New Zealand Corporation becomes part of Kainga Ora - Homes and Communities.
About Kainga Ora - Homes and Communities
Kainga Ora - Homes and Communities brings together the three existing agencies of Housing New Zealand, HLC and KiwiBuild to form a new organisation.
Kainga Ora - Homes and Communities is central to the Government's aspirations for housing and urban development. It will work across the housing spectrum to build thriving communities where everyone has a place to call home.
This new organisation will have two key roles:being a public housing landlord, and partnering with the development community, iwi, and local and central government to deliver urban development projects of all sizes.
The anticipated start date for this new organisation is 1st October 2019.
Our Values - Kotahitanga - One Team
Housing New Zealand has important work to do and our aspirations are big. We believe that people do their best within an environment of trust, care, contribution, humility and learning. We also do our best when we take personal responsibility to achieve our shared vision and maintain a working environment we are proud of.
The values that drive us are:
we trust each other and share ownership
we care about each other as people
everyone's contribution matters
we are humble and genuine
we continually learn and innovate.
The role
Our vision is 'Building lives and communities by housing New Zealanders.' To help achieve this, we require a Tenancy Manager to join our Timaru-based team. In this role you will be responsible for managing a portfolio of properties, and will hold integral relationships with our tenants. You will be sensitive to the needs of a diverse range of communities and cultures, and will enjoy working on your own initiative.
Our teams consist of people who are passionate about making a difference. We work together to achieve our goals, we help one another, are positive and enthusiastic in everything that we do.
To be a good fit for this role, you will be self-managing, self-motivated, enthusiastic and be able to work in a team and a mobile environment. You will have the ability to think on your feet, make quality decisions, and solve problems to help our tenants.
What you'll need to bring:
An ability to provide exceptional customer service
An understanding of social housing and its complexities
Expertise in time management and organisation skills
The skills to manage conflict and de-escalate situations
Excellent communication skills, both verbal and written
A full and clean driver's licence
Ability to travel frequently (vehicle provided)
A sound working knowledge of the Residential Tenancies Act (preferred)
What we offer
We offer competitive salaries and five weeks' annual leave for all new starters, as well as a benefits package including a range of insurances, flexible working arrangements and career development.
These benefits are described in more detail at https://careers.hnzc.co.nz/a-great-place-to-work/benefits
We provide a working environment with opportunities for self-development and new challenges. If you'd like to join a team of professionals who are passionate about people, improving the quality of the lives of our tenants and giving something back to the community, we would love to hear from you.
To learn more about us and the work we do, visit http://careers.hnzc.co.nz
To apply please follow the online process.
The reference code for this position is 49031GJO.
To see a copy of the position description and apply for the job, go to careers.hnzc.co.nz
To find out more about this opportunity please contact the HR Service Centre at **********
Applications close at 5.00pm on Monday, 2 September 2019.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, nationality, gender, sexual orientation, age, marital status, or disability.
