Position Overview Permanent, full-time position working 80 hours per fortnight (1.0 FTE) Nelson location Bring your multi-tasking and customer-focused skills to Nelson Hospital Challenging role for an efficient telephonist Support our team to make a real difference to the lives of people in our community.
This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it.
About this Position We are looking for a telephone operator to work 5 shifts on of 07:00 AM - 03:30 PM, 2 off, then 5 shifts on of 03:00 PM to 11:00 PM, 3 off on a rotating roster.
Shifts will be rostered: 5 shifts on, 2 shifts off working across weekdays, weekends, and public holidays.
This position would appeal to someone who enjoys a challenge and looks for job satisfaction.
Key duties include answering the phone, after-hours reception duties, interacting with the public, and dealing with emergency situations.
Who is an Appropriate Applicant?
To succeed in this busy role, you will have a bright, friendly, and outgoing personality with great interpersonal skills and a strong customer service focus.
You will be highly organized and efficient with the ability to multitask and handle pressure.
We expect intermediate computer skills, ideally with PC-based switchboard experience.
However, we will consider applications from those without switchboard experience, where an aptitude for this type of work can be demonstrated, as full training will be given.
The successful candidate must be eligible to work in New Zealand or hold a valid NZ visa at the time of applying.
About Our Team Health NZ Nelson Marlborough is the main health provider for the Te Tau Ihu, the top of the south.
With nearly 3,000 employees, we are Nelson's and Marlborough's largest employer supporting the health and wellbeing of over 150,000 citizens across the region.
Our main locations are Nelson and Wairau Hospitals, and the Richmond and Marlborough Health Hubs, but we are spread across the region and service all parts of the community.
Our work can be challenging, but we are up for it.
We have a great team and we work hard to make a difference.
We value integrity, innovation, respect, and teamwork.
The Benefits of This Position At Health NZ Nelson Marlborough, we encourage a workforce that is innovative, eager to learn and enhance their skills, and passionate about caring for our community.
Nelson is one of New Zealand's top lifestyle destinations and offers an amazing variety of leisure pursuits, beaches, rivers, and national parks with great opportunities for outdoor activities such as kayaking, mountain biking, tramping, skiing, golf, sailing, as well as abundant sunshine and outstanding scenery.
How Do I Apply?
For general inquiries, please contact our recruitment team at ****** or 03 539 5748.
For role-specific information, please contact Laureen McLean - Call Centre Team Leader at ******.
Apply now, it's easy.
Please fill in our online application form and include a cover letter explaining your interest in this position.
Applications close: Open until filled (unless filled prior).
Applications will be reviewed as they are received, so we encourage you to apply early.
Health NZ Nelson Marlborough strongly endorses Te Tiriti o Waitangi.
We believe that to achieve equity in health outcomes for Maori, we need a workforce reflective of the population it serves.
We strongly encourage applications from candidates who identify as Maori and we recruit for cultural competence.
He waka eke noa.
We are all in this together.
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