time type Full time
posted on Posted 11 Days Ago
job requisition id R-0422806
Job DescriptionMASTER TECHNICIAN
Primary Duties: The Master Technician's primary responsibility is to add value to each client's transaction ensuring that they are satisfied with their experience buying at Western Auto and that upon leaving the store are completely satisfied with their purchase. Using knowledge and technical skills, removes, repairs, or replaces and installs automotive parts using the tools, equipment, or the manual procedures that are safe and appropriate. Performs other automotive mechanical services as needed and authorized.
Reads and comprehends training manuals, service tickets, etc.
Has extensive knowledge about vehicles and Western Auto services that include brakes, alignment, air conditioning, suspension, front wheel assembly repair, and all installation jobs.
Checks basic elements of the vehicle according to Western Auto's methods for mechanical, electric, and courtesy inspections.
Uses the diagnostic and alignment machines correctly.
Has a valid driver's license, vehicle insurance, and the ability to drive cars with manual or automatic transmissions.
Must have their own tools.
Handles a fast-paced work environment, stress, and stressful situations in a professional manner.
Answers customer's questions related to finished service work and the vehicle's related problems.
Provides training and technical guidance to new associates and workmates.
Operates the workshop lifts appropriately.
Is competitive and has a team player's attitude.
Follows Western Auto and OSHA requirements to promote and provide a safe workplace.
Follows EPA standard in terms of the work requirements, specifications, and materials management.
Performs maintenance tasks that include sweeping/mopping the workshop floor, cleaning/maintaining the equipment, emptying the garbage bins, cleaning the parking area, etc.
Follows the company guidelines in terms of protection, safety, hygiene, and the dress code.
Physical Requirements:
This job requires continually standing, bending, kneeling, twisting, turning around, climbing, and lifting and carrying weights up to approximately 75 lbs. (sometimes the weight will exceed 75 lbs). Adapts to temperature changes, to the summer heat and winter cold.Performs additional tasks as required.
Maintains up-to-date ASE certification in: A4 Steering and Suspension, A5 Brakes, A6 Electronics/Electrical Systems, A7 Heating and Air Conditioning.
Possesses a certification approved by the Environmental Protection Agency (EPA) R-12/R134a for Recovery/Recycling.
Completes the Western Auto/Parts America orientation training.
California Residents click below for Privacy Notice: At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.
When you join our team, you become one of more than 70,000 knowledgeable and experienced Team Members who take pride in providing outstanding customer service to our customers, communities and each other every day.
With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider. With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you.
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