Management (Information & Communication Technology)Voyager is your true-blue, down-to-earth, 100% Kiwi owned telecommunications provider. We deliver ultra-fast broadband, voice, domain name, and hosting services to thousands of businesses and homes around New Zealand.We're focused on keeping Kiwis connected and helping companies across New Zealand do business better by being a true partner. Our extensive knowledge of all things digital combined with our friendly, helpful technology experts to make Voyager the right choice.Now is an exciting time for Voyager, with a companywide technological and business transformation underway in systems, voice, network, hosting & virtualisation platforms. Check us out on our various social media platforms and visit our YouTube channel for a peek at what life at Voyager is like, including our iconic Christmas video!What will you do?This is a senior leadership position at Voyager responsible for leadership of our growing team of systems engineers and platform specialists, including driving practice improvements to continuously improve efficiency and productivity through the practice tools, automation, training, mindset and right staffing.Systems Infrastructure – Ensure systems engineering capacity and capabilities are understood and at levels required by Voyager to effectively deliver and maintain systems infrastructure.Voyager Platforms – Establish and run effective framework for management of 3rd party platforms used by Voyager, such as CRM platform.Team Leadership - Role model the Voyager values and lead, coach, and motivate the team, ensuring the consistent achievement of targets and career growth.Technology Leadership – Participate in Voyager Technology Leadership team to influence wider technology direction.Vendor Management - Ensure that relevant vendor contracts are understood, reported on, accessible, in contract and as cost-effective for Voyager as possible.What's in it for you?We are experiencing huge growth, scaling up and out, this is a great opportunity for you to carve out your dream role by being immersed and exposed to large and complex technology stacks with great people while having some fun. You will be surrounded by people who are not content with "good enough", working for a company that will support you to be your best self.In addition, a career at Voyager offers:Paid Birthday leave, Long Service Leave and flexible working arrangementsSocial club events, weekly fruit supply and Friday drinksBarista coffee (roasted by one of our own!)Company Internet / Services allowanceFree parking on site in Christchurch, and a pool tableFriends and Family offers for our servicesAbout YouYou will have a passion for leading and developing people and will possess the following critical leadership competencies; Highly collaborative with an Agile mindset, questions actions inconsistent with our values, adaptable and open to change, committed to delivering an excellent customer experience and displays a growth mindset.You will have Tertiary Level Qualification in Information Technologies or ComputingYou will have knowledge, experience, and confidence in the following:Minimum 5 years' experience in leading technical teams involved with internal and client facing infrastructureExperience leading offshore workers an advantagePrevious experience in a customer service environment, preferably within the telecommunications industryPrevious experience in service delivery or provisioning in the telecommunications environment an advantageFamiliarity with internet, hosting, and domain productsExperience with common Internet and web technologiesUnderstand internal and client facing infrastructure and system technologiesAbility to work in a fast-paced environment with a self-organisation / self-managing mindsetStrong written and verbal communication skillsUnderstanding of Financial ConceptsHow to ApplyIf you are excited by the idea of joining us on our voyage, we'd love to hear from you. Apply now to our in-house recruitment platform - making sure to include your CV and a covering letter.https://voyager.bamboohr.com/careers/130You must be legally able to work for Voyager in New Zealand. No agencies please.Applications made via Seek will not be considered.Pre-employment test - Ministry of JusticeVoyager requires all successful applicants to complete a pre-employment Ministry of Justice criminal records check.Report this job advert Don't provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr
